Buying Used Network Devices?

Four Hidden Traps To Avoid

Brand new network kit is great, but pricey. You can make serious savings by buying refurbished, making your budgets go further and doing more for less. Don’t dive in without checking out the four hidden traps that lie in wait for the unwary, though...

Quality Trap

QUALITY ISSUES

A good price shouldn't mean poor quality. Check out your supplier carefully to access how they ensure every device is shipped in mint condition.

What to ask:

  • Are you ISO9000 certified?
  • Do you have a formal quality control system?
  • Does your packaging provide adequate protection in transit?
  • Do you always use new, unbranded boxes?

What to check:

  • What does their quality control system cover?
  • Is their refurbished kit pristine, or are there dents and scratches?
  • Is their kit fully refurbished or just spruced up and repackaged?

Go Communications

ISO9000 certified since 2010, Go Communications operates a rigorous quality control system including a 19-point check on every device. We ship in new, robust, unbranded boxes and we refurbish every device to standards even higher than Cisco’s.

Take the risk out of buying refurbished network kit. Talk to Go Communications.

See How Good Our Refurbishing Is

Send us a device in working order which you'f like refurbishing, and we'll refurbish it for you, FREE!

See How Good Our Pricing Is

Ask us to quote against your LAST sparing up and compare our prices with what you actually paid.

CONTACT US

Dodgy Dealer Trap

TRUST ISSUES

Watch out for the fly-by-nights who want to sell to you with warranties as short as 90 days and then avoid any further responsibility. Make sure your supplier will be there for you, especially if things should go wrong.

What to ask:

  • How long is your warranty period?
  • What does your warranty cover - and exclude?
  • If you can't fix a fault do you replace like-for-like?

What to check:

  • When problems occur, do they step up, or hide?
  • Can they provide the technical support you may need?

Go Communications

We provide a full two year warranty on every device. If a fault can’t be fixed, we’ll replace the device, like-for-like. We want fruitful, mutually beneficial, long-term relationships with our customers: we always step up to resolve any problems.

Take the risk out of buying refurbished network kit. Talk to Go Communications.

See How Good Our Refurbishing Is

Send us a device in working order which you'f like refurbishing, and we'll refurbish it for you, FREE!

See How Good Our Pricing Is

Ask us to quote against your LAST sparing up and compare our prices with what you actually paid.

CONTACT US

The Bloke-in-a-Garage Trap

COMPANY PEDIGREE ISSUES

To deliver great, prompt service to your customers, you need a solid, established, well resourced supplier, not a bloke with a nice website selling kit he’s found on eBay. Check that your supplier really is as substantial as they appear.

What to ask:

  • How long have you been in business?
  • Do you have any reference sites or case studies?
  • How can I contact you when I need to?
  • What trade associations are you a member of?

What to check:

  • Look up their company history and financial records
  • What do their customers say? Are they reliable on quotes, lead times and delivery?
  • Visit them – put names to faces, and see their capabilities and facilities.
  • Do they have a solid supplier network?

Go Communications

Trading since 2007, Go Communications is a UK market leader in refurbished Cisco kit. Our global supply chains mean we can usually find that elusive part, and always offer the best prices. We keep our promises and stand by our customers: our reputation as a trusted, reliable and knowledgeable supplier is second to none. We’d love to show you round our Harlow refurbishment facility.

Take the risk out of buying refurbished network kit. Talk to Go Communications.

See How Good Our Refurbishing Is

Send us a device in working order which you'f like refurbishing, and we'll refurbish it for you, FREE!

See How Good Our Pricing Is

Ask us to quote against your LAST sparing up and compare our prices with what you actually paid.

CONTACT US

The Shoddy Testing Trap

TECHNICAL PROCESS ISSUES

Between receiving your order and shipping your kit, your supplier needs to follow a detailed, thorough and carefully through-through refurbishment and testing process. Are they taking it seriously?

What to ask:

  • Is every device fully tested before shipping?
  • Can you provide serial check information, including product history?
  • Can you provide images of serial numbers before I order?
  • Do you wipe all passwords and configurations, and install all relevant updates?

What to check:

  • Inspect their testing process: does it cover every detail? What could be missed?
  • Do they ship every device with all relevant accessories, so you’re ready to deploy?

Go Communications

We fully refurbish every device we sell, adding relevant accessories, wiping all passwords and configurations, and applying appropriate software updates. Every device undergoes our rigorous, 19-point test process: every device is shipped in an “as new” condition.

Take the risk out of buying refurbished network kit. Talk to Go Communications.

See How Good Our Refurbishing Is

Send us a device in working order which you'f like refurbishing, and we'll refurbish it for you, FREE!

See How Good Our Pricing Is

Ask us to quote against your LAST sparing up and compare our prices with what you actually paid.

CONTACT US