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The Go Communications Warranty: More Than Just Peace of Mind

Clogged network air filters can quietly damage routers and switches, reducing performance and lifespan. Discover how replacing them with new ones protects your kit and saves you serious hassle.

Let’s talk about warranties, specifically ours. When you buy refurbished network equipment from Go Communications, you're not just buying a cleaned-up box with blinking lights. You're buying peace of mind, a rigorous testing process, and two years of no-nonsense repair or replacement cover.

Why It Matters

Unlike buying off the open market or a mystery seller online, we give you a proper warranty two full years of repair or replacement cover. That’s not just generous; it’s strategic. Why? Because getting a call in the 12th month of year two isn’t fun for anyone. So, we test every device within an inch of its digital life to avoid those 3AM disasters (you know the ones when a spare doesn’t work, and you’re already halfway to pulling your hair out).

How We Do It

Whether it’s a switch or router that gets resprayed to look its best, or a circuit board that’s cleaned and polished, everything gets the Go treatment. 

Here’s what that looks like:

  • Cosmetic checks (because first impressions matter)
  • Chassis opened and inspected
  • System board, power supply & fan assembly tested
  • Interface card slots checked
  • Flash and DRAM memory verified
  • Firmware and software versions reviewed
  • Power switches and LED indicators tested
  • Traffic passed through all ports, loopbacks tested
  • Boot sequence verified
  • Old configs, passwords & IPs removed (nobody wants surprises)
  • Serial numbers recorded for full traceability
  • Repainting if needed
  • Console cables and rack kits included (when required)
  • Carefully repacked in clean, professional packaging

So yes, when you open that box, you’ll know what’s in it, what’s been done to it, and that it’s ready for action.

Why We Bother

Back in the early days of networking, a 30-day warranty was standard and honestly, many new units today still come with just 3 months unless you cough up extra for a support contract. That’s not our style. Our warranty is included in the price. No upsell. No drama.

Think of us as a trusted intermediary between you and the wild world of equipment. Over the last 18 years, some of Europe’s biggest companies have trusted us to deliver working spares when it matters most. Why? Because they know we do the legwork so they don’t have to.

Built on Standards

Long before ISO standards were trendy, we made them part of our DNA. We were one of the first UK companies in the used networking space to achieve ISO9000 and we guard that status like it’s the crown jewels. ISO9000 keeps us on the straight and narrow: document what you do, do what you document, and never deviate. Simple, powerful, and proof that we mean business.

We also have ISO14001 and ISO45001 certifications, demonstrating our commitment to environmental responsibility and occupational health and safety across all operations at Go Communications Systems.

Bottom line: Our warranty isn’t just a number. It’s backed by rigorous testing, professional processes, and a whole lot of experience. Because the last thing you want at 3AM is a dodgy switch with someone else’s config still on it.

Got questions? We’ve got answers. Got spares? We’ve got tested ones.