Go Maintain Support Features

Key FeaturesCisco SmartNet® TACGold Partner Shared Support with TACGo Maintain NO Frills Hardware Break-fix only
24 hour Telephone ServiceYESYESYES
Access to TACYESYESNO
Remote access diagnosticsYESYESNO
Access to Software updates and upgradesYESYESNO
Hardware replacement NBDYESYESYES
Hardware replacement 4hourYESYESYES
Access to spares for disaster recoveryYESYES